Terms and Conditions

Last Updated: June 7, 2025

Welcome to BeautyGenesis.com, operated by BeautyGenesis (“BeautyGenesis,” “we,” “us,” or “our”). By accessing our website, booking services, or receiving treatments at BeautyGenesis, you agree to be bound by these Terms and Conditions (“Terms”), along with our Privacy Policy and any additional policies referenced herein. If you do not agree to these Terms, please refrain from using our website or services.

1. Booking and Appointment Policies

1.1 Reservation Requirements

To secure a massage or other spa service appointment, you must provide valid contact information and a credit or debit card at the time of booking. This card will be used to hold your appointment and process payments in accordance with our policies.

1.2 Cancellation and No-Show Policy

To ensure our therapists’ schedules are respected and to provide opportunities for other clients, we have implemented the following cancellation and no-show policy:

• Cancellations: You must provide at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations can be made online through our booking system, by calling our spa during business hours at [insert phone number], or by emailing [insert email address].

• No-Shows: Failure to attend a scheduled appointment without providing 24 hours’ notice will be considered a no-show. No-shows will be charged 100% of the booked service fee to the card on file.

• Late Arrivals: If you arrive late, your treatment time may be shortened to accommodate subsequent appointments. The full service fee will still apply. Arrivals more than 15 minutes late may be treated as a no-show at the discretion of BeautyGenesis.

• Repeated No-Shows: Clients with two or more no-shows may be required to prepay in full for future appointments, and BeautyGenesis reserves the right to refuse future bookings.

1.3 Deposits

For certain services or high-demand appointments, a non-refundable deposit of 50% of the service fee may be required at booking. This deposit will be applied to the service cost unless the appointment is canceled with less than 24 hours’ notice or results in a no-show, in which case the deposit is forfeited.

2. Services and Payments

2.1 Service Descriptions

BeautyGenesis provides luxury spa treatments, including massages, facials, and other wellness services. All service descriptions, prices, and availability are subject to change without notice. We strive to ensure accuracy but reserve the right to correct errors or cancel bookings if services are unavailable.

2.2 Payment

All services must be paid for at the time of booking or upon completion of the service. We accept major credit and debit cards. Tips are not included in service fees and are at your discretion; 100% of tips go directly to the therapist.

2.3 Refunds

Services are non-refundable once rendered. Refunds for prepaid services may be issued at BeautyGenesis’s discretion if canceled with sufficient notice (per Section 1.2). Products purchased may be returned in accordance with our Return Policy, available at [insert link].

3. Client Responsibilities

3.1 Health Disclosures

You must disclose all relevant medical history, allergies, medications, and health conditions on our pre-treatment consultation form. Failure to disclose may result in treatment complications, for which BeautyGenesis is not liable. If you are pregnant, have recently undergone surgery, or have serious health conditions, consult your physician before booking and provide written medical clearance if requested.

3.2 Conduct

Clients are expected to treat staff and other guests with respect. BeautyGenesis reserves the right to refuse or terminate service to anyone exhibiting abusive, inappropriate, or unsafe behavior, including but not limited to verbal harassment, intoxication, or soliciting sexual activity. Such incidents may result in a no-show charge and a ban from future bookings.

3.3 Minors

Clients under 18 must have written consent from a parent or guardian, who must be present during the treatment. Minors under 12 are not permitted to receive services unless approved by BeautyGenesis and accompanied by a parent or guardian.

4. Liability and Disclaimers

4.1 Assumption of Risk

Spa treatments carry inherent risks, including but not limited to allergic reactions or physical discomfort. By receiving services, you voluntarily assume these risks and release BeautyGenesis, its staff, and affiliates from liability for any injuries, complications, or dissatisfaction arising from treatments.

4.2 Limitation of Liability

To the fullest extent permitted by law, BeautyGenesis shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or website. Our liability is limited to the amount paid for the service in question.

5. Website Use

5.1 Intellectual Property

All content on BeautyGenesis.com, including text, images, and logos, is the property of BeautyGenesis LLC and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

5.2 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, accuracy, or practices of these sites. Accessing third-party sites is at your own risk.

6. Privacy

Your personal information is governed by our Privacy Policy, available at [insert link]. By using our services, you consent to the collection, use, and sharing of your data as outlined therein.

7. Changes to Terms

BeautyGenesis reserves the right to modify these Terms at any time. Updates will be posted on BeautyGenesis.com, and continued use of our services constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of [insert state, e.g., California], United States. Any disputes shall be resolved through informal negotiation, followed by binding arbitration in [insert city, e.g., Los Angeles, CA], if necessary.

9. Contact Us

For questions, cancellations, or concerns, contact us at:

• Email: info@beautygenesis.com

• Phone: (281) 898-8744

• Address: BeautyGenesis, 3099 College Park Drive, Suite 301, The Woodlands, TX

By booking or receiving services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.